Tech Support Engineer (вакансія неактивна)

SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. With almost 80 million monthly active players, SPRIBE is now the most influential company in the market. Alongside Aviator, SPRIBE builds forward-thinking solutions like the Broadway Platform, enabling operators to launch and scale with exceptional speed and efficiency

Strategic global partnerships with iconic brands such as UFC, WWE, along with a roster of 12 global brand ambassadors, reflect the company’s bold vision for international growth and its commitment to expanding its presence across worldwide markets.

We’re hiring a Technical Support Engineer to help us build the future of iGaming.

Requirements

Analytical mindset
Understanding of client-server architecture
Basic knowledge of Relational DBs
Experience with REST API/JSON will be a plus
To be a fast learner and able to work independently
English — Upper-Intermediate (writing and verbal communication skills)
Basic understanding of OOP languages ​​​​will be a plus

Responsibilities

Investigate and supply analysis to fix application/configuration issues (improper configuration/deny of services etc.)
troubleshooting of B2B customers issues
Creating and maintaining integration processes with new customers
Support customers during the “go live” process
Respond to customers’ inquiries relating to information, product functionality, and issues
Assisting in developing support documentation for partners
Supporting Java applications

Support Schedule : Our support team operates on an on-call schedule, with employees covering morning, daytime, and evening shifts to ensure timely and efficient assistance for our clients.

Working conditions

Why join SPRIBE
Flexible work model
Work from our modern offices in Warsaw or Tbilisi, or remotely if you’re based in another city — we support your comfort and productivity wherever you are.
Top-tier equipment
We provide and deliver all necessary corporate hardware so you can start strong from day one.
Generous paid time off
Enjoy 26 business days of paid vacation annually, plus paid sick leave — because we value your well-being and work-life balance.
Health & wellness support
Our benefits catalog lets you choose what matters most:
-Gym membership compensation
-English language courses
-Medical insurance
Celebrating your moments
We recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.
Global team events
Twice a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.