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Sphere Software is a global provider of high-quality software development, testing and consulting services. We are passionate about bringing the best commercial software to market, helping start-up businesses and Fortune 500 enterprises. Clients rely on our solutions to drive business growth and customer satisfaction.
1 листопада 2021

Technical Support Engineer (вакансія неактивна)

Київ, Харків, віддалено

Sphere partners with Clients to transform their organizations, embed technology and process into everything they do, and enable lasting competitive advantage. We combine global expertise and local insight to help people and companies to turn their ambitious goals into reality. Sphere is helping a known multinational company to innovate and bring new platforms to market and is looking for an Implementation Engineer/Technical Support Engineer who will join our team.

Responsibilities include but are not limited to:

  • Elevate business requirements to determine how our software should be customized;
  • Perform technical tasks such as configuring a workflow or writing a report;
  • Assisting with client support questions regarding the platform;
  • Test changes prior to releasing to a client;
  • Conduct client demos/client training sessions.

Requirements:

  • Excellent problem-solving abilities;
  • Well rounded personality;
  • Ability to communicate efficiently with clients;
  • Enthusiasm for technology, investing, and corporate development/innovation;
  • Intermediate SQL skills in order to provide reporting to our clients;
  • Strong knowledge of Power BI and Tableau;
  • Ability to manage/prioritize different implementations and projects simultaneously;
  • Fluent English;

Sphere offers a competitive and rewarding salary and benefits package, as well as an intellectually and creatively stimulating work environment, flexibility, and unique international travel opportunities.