Customer Care Specialist (вакансія неактивна)

Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards.

We’re growing fast and looking for a Customer Care Specialist to join our team.
If you love helping people, solving problems, and making customers feel valued, this role is for you!

Why Join Spendbase?

• Impactful Work: Play a direct role in transforming how businesses manage their software investments.
• Innovative Culture: Be part of a fast-paced startup that values creativity, diversity, and collaboration.
• Career Growth: As we rapidly expand, you’ll have abundant opportunities to develop your skills and grow with us.
• Supportive Environment: Work in a lightweight, fun, and focused atmosphere that breathes innovation.

What we’re looking for:

• A strong communicator who genuinely enjoys helping clients.
• A multitasker who can stay organized while handling multiple cases.
• A positive, open-minded person who builds relationships easily.
• Upper-Intermediate English is a must.

What you’ll do:

• Respond to customer inquiries via email, chat, and calls, ensuring quick and helpful solutions.
• Negotiate discounts with service providers on behalf of our clients.
• Resolve service-related issues and escalate cases when needed.
• Handle objections, refusals, and find alternative solutions.
• Enroll clients in special credit & savings programs with AWS, Microsoft, MongoDB, and others.

What we offer:

• Competitive salary.
• Opportunity to build something meaningful and scale it globally.
• Supportive, fast-paced, and ownership-driven environment.
• Paid vacation and sick leaves.
• Paid overtime.
• Online medical consultation services.

Ready to join a growing tech company, learn fast, and deliver an amazing customer experience? Apply now and let’s talk!