Sparkybit is a leading German software development company, with a focus on fintech, open banking, banking technology, and SME IT planning. It partners with small to mid-size enterprise to deliver software solutions and expertise to speed time to market, while also supporting the digital transformation journey.
17 травня 2022

Account manager (вакансія неактивна)

Харків, Львів, Дніпро

We are looking for a highly efficient account manager to help us achieve our goals of developing customer relationships by keeping our company competitive and innovative.

What knowledge and experience we expect from our candidate:

— Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role in IT;
— Strong verbal and written communication skills;
— Excellent listening, negotiation and presentation abilities;
— Upper Intermediate or higher English level;
— Good analytical and problem-solving skills;
— Good interpersonal and customer care skills;
— Team player, active and goal-oriented, self-motivated, and flexible person.
— Knowledge of IT outsourcing service development;
— Ability to understand technical formulations;
— Understanding of software development services and industries.

Responsibilities:

— Managing existing accounts, partners, solving business and technical issues in collaboration with team;
— Building and maintaining strong, long-lasting customer relationships;
— Developing trusted advisor relationships with key accounts, customer stakeholders;
* Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
— Working closely with the production team and analyzing current development work in order to improve it;
— Preparing reports on account status;
— Resolving complaints and preventing potential issues;
— Carrying out client satisfaction surveys and reviews;
— Developing quotes and proposals (for existing customers);
— Taking care of client’s satisfaction;
— Invoicing and tracking of timely payment;
— Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth.

In addition to interesting tasks, we also offer:

— Work as a PE (the company has an accountant who deals with these
questions), tax compensation;
— 18 working days of paid position, 5 days of sick leave;
— Cozy office in the city center;
— A fully equipped workplace in the office;
— Professional growth;
— Access to internal English courses;
— Participation in conferences and educational events, with compensation from 50% to 100% of the cost;
— Social corporate activities and events.

Про компанію Sparkybit

Sparkybit is a leading German software development company, with a focus on fintech, open banking, banking technology, and SME IT planning. It partners with small to mid-size enterprise to deliver software solutions and expertise to speed time to market, while also supporting the digital transformation journey.

Sparkybit is also a Salesforce Support Provider, with an expert team of integration and implementation consultants who optimize value for corporate Salesforce investments.