Customer Support Manager (B2B SaaS) (вакансія неактивна)

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We’re looking for a Customer Support Manager who will be providing exceptional support to the coworking space operators to ensure they get the most out of the Spacebring platform.

What You’ll Do

• Reply to incoming chats, emails and phone calls.
• Update Help Center about new features of our product.
• Work closely with the Product Team to provide customer insights.

What We’re Looking For

• Excellent written and verbal communication skills in English.
• Passion for helping others and problem solving.
• Solid negotiation and communication skills.
• Comfortable in a fast-paced environment.
• Experience in a B2B customer or technical support role is a plus.

Why Join Us?

• Work on a cutting-edge product and see your impact.
• Monday-Friday work week with no night shifts.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-scaling company.
• Hybrid work and flexible schedule.
• Generous vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.