Customer Success Manager (B2B SaaS) (вакансія неактивна)

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We’re looking for an experienced Customer Success Manager who thrives on building relationships and loves to help customers succeed.

What You’ll Do

• Onboard new customers, guiding them through the implementation and setup process.
• Proactively engage with customers through calls and emails to track their progress and satisfaction.
• Act as a trusted advisor, helping customers maximize the value of the Spacebring platform with the best practices.
• Inform customers about product updates.
• Foster strong partnerships and turn customers into advocates.
• Contribute customer feedback to the product and marketing teams.

What We’re Looking For

• 1+ year of account management or customer success in B2B SaaS.
• Exceptional English skills (written and spoken).
• Great communication and negotiation skills.
• Track record of meeting and exceeding business goals.

Why Join Us?

• Work on a cutting-edge product and see your impact.
• Monday-Friday work week with no night shifts.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-scaling company.
• Hybrid work and flexible schedule.
• Generous vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.