Account Manager (with relocation to USA) (вакансія неактивна)

As an Account Manager, you will manage client relationships, drive business development, and increase account revenue through targeted strategies. Acting as a trusted advisor, you will leverage FinTech expertise to identify opportunities, solve complex challenges, and align our services with client objectives. Your focus will be on fostering long-term loyalty and accelerating sustainable growth.

Required for this role

• Solid understanding of IT consulting, software development concepts, industry regulations, and best practices
• Proven experience in consultative sales or customer management with enterprise or large ISV clients
• Strong track record of driving account revenue growth
• Excellent communication, negotiation, and presentation skills
• Ability to articulate complex ideas and strategies clearly and effectively
• Experience working with diverse, multi-cultural, and geographically dispersed teams
• Strong ability to build trusted client relationships and influence decision-making processes
• Capability to collaborate across executive and operational levels in IT and business environments
• Confidence in representing services and solutions to senior stakeholders

Nice to have

• Experience or education in FinTech and wealth management domains
• Background in managing accounts within regulated industries
• Familiarity with financial technology trends and innovations

Your responsibilities

• Drive business development initiatives and identify new opportunities within existing accounts
• Meet sales, booking, and billing targets consistently
• Create and maintain a strategic Account Development Plan based on client objectives and pain points
• Foster and deepen relationships with key decision-makers to expand wallet share
• Build credibility with senior technology and business leaders to execute account growth strategies
• Identify both explicit and hidden client needs and present compelling solutions
• Act as a customer advocate, collaborating across functions to align on goals and success metrics
• Work closely with account executives, partner teams, and service teams to strengthen relationships
• Monitor client satisfaction, achieve outstanding NPS scores, and initiate actions to enhance customer experience

What you get

Your time off

• 18 paid vacation days and 10 paid sick days annually
• 10 Ukrainian public holidays
• Maternity and paternity leaves
• Marriage and Parenthood Package
• Additional leave for major life events
• Sabbatical leave opportunities

Learning & growth

• Sombra University workshops and internal learning programs
• Tech Communities and knowledge sharing sessions
• Language courses and workshops
• Mentorship opportunities

Health & well-being

• Sports compensation or health insurance coverage
• Participation in races and marathons
• Corporate doctor (telemedicine)
• Well-being initiatives and workshops

And even more

• Company-provided technical equipment
• PE administration and tax support
• Internal referral program
• IT Club loyalty program
• Company events and volunteering initiatives

Before you apply

Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.

If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.