Senior Project Manager (вакансія неактивна)

Specialized Knowledge:
• Knowledge of the SDLC
• Understanding of how a software development company works
• Knowledge of traditional and agile project management methodologies
• Keeping track of the IT industry trends
• General knowledge of the application programming and the database and system design (desirable)
• Knowledge of the differences between commonly used software architectures (desirable)
• Knowledge of basic revenue models, profit and loss projections, and cost-to-complete projections
• Knowledge of the project pricing model and billing procedures
• Knowledge of the project and budget estimation techniques
• Proficiency in using the project management tools
• Cross-cultural awareness

Skills and Abilities:
• Negotiation, influencing, and conflict resolution skills
• Relationship-building skills
• Team player
• Motivation skills
• Detail orientation
• Result orientation
• Process orientation
• Client orientation
• Planning and budgeting skills
• Human resources management
• English: Upper-Intermediate

Experience:
• At least three years of proven experience in project management
• Proven experience of managing a business of the following size: $150K monthly (30+ employees)
• Experience of taking ownership of all aspects of the project, such as budget, scope, schedule, and quality
• Proven experience of managing the Fixed Price projects
• Experience of working with the U.S. or European companies
• Proven experience in team building and team management
• Proven ability to work successfully in a team environment
• Experienced communicator and presenter
• Technology background (desirable)

Working Conditions:
• Willingness to travel: both domestic and abroad locations
• Willingness to manage distributed teams

Business Development
• Facilitates the process of mapping out the account development strategy
• Facilitates the development of business opportunities within the project
• Facilitates the process of creating the project legal documentation, such as the Statement of Work, Project Proposal, and Change Orders
• Validates the project-related content of the client’s contracts such as the Master Service Agreement

Process Governance
• Defines and applies the project management methodology according to the needs of a particular project
• Establishes consistent project management processes within the project
• Ensures the project-wide usage of the best practices and processes determined by the SDO, QMO, PMO, and BAO
• Creates and maintains the project management documentation and revises it as appropriate
• Manages the project-related day-to-day operational activities
• Provides project status reports to the stakeholders, including high-level status reports from the perspective of the client and people and business development
• Manages the client’s expectations; monitors and contributes to the increase of CSAT; facilitates the project-related client communication at all levels
• Contributes to the development of the project management competencies by participating in various PMO initiatives and activities, such as expert groups, training, and consulting

Performance and Efficiency
• Leads the software development teams and directs their activities so that the project is run within the constraints of scope, schedule, budget, and resources
• Implements and uses best-in-class delivery metrics to reach and maintain a high level of performance
• Performs data consolidation and analysis
• Ensures the project-related metrics, such as CSAT, ESAT, and the turnover rate, are at the target level
• Ensures the quality of the delivered services and solutions from the standpoint of technology/architecture and functionality/domain
• Ensures the effectiveness of the project team structure
• Identifies the resources required for successful project execution, such as hardware, software, and infrastructure. Cooperates with the corresponding service departments to ensure the most efficient use of the resources

Finance
• Plans the project budget and ensures adhering to it
• Ensures the project revenue and profit targets are achieved; ensures the expenses are managed according to the budget and project development plan
• Minimizes the project costs by effective expense management and resource management
• Introduces and follows effective salary management practices within the project
• Ensures the timely and accurate invoicing; facilitates the process of addressing billing issues when they arise

Human Resources
• Creates and manages the project team structure to achieve ultimate project goals and objectives
• Keeps the project team well informed about the changes within the company and general corporate news; acts as the interface between the company departments
• Motivates, guides, coaches, and encourages direct subordinates
• Defines and implements personal career development plans for direct subordinates
• Effectively involves each team member in the project, ensuring, when possible, that the project tasks are in line with the career interests of each employee
• Mitigates the conflicts and communication problems arising inside the project team
• Implements HR management practices to keep the project team’s ESAT score and the turnover rate at the target level
• Implements succession planning for direct subordinates
• Effectively manages the project staffing
• Cooperates with the Talent Acquisition Group (TAG) in preventing a revenue loss due to staffing delays
• Conducts effective performance evaluations for the project team members according to the HR frameworks

Enterprise Software Company that develops products for software developers, Project Managers, and content management. It is best known for its issue tracking application, Jira, and its team collaboration and Wiki product, Confluence. The company serves over 135,000 customers.

We are working on different projects within the Client. It might be Dedicated and/or Time/Materials teams.

We always deeply involved in the client’s development processes and infrastructure might have a mixed team the Client/Softserve. Instant communications with different stakeholders and live demos.

The Senior Project Manager position is responsible for the following:
• Managing a project of medium-to-high complexity or several projects of low-to-medium complexity with a total team size of up to 50 project members
• Maintaining communication between SoftServe and the client
• Facilitating the engagement and proposal phases when it comes to new opportunities and projects
• Shaping and managing the client’s expectations
• Ensuring the project deliverables conform to the budget, scope, schedule, and quality during all phases of the SDLC: initiation, analysis and design, execution, monitoring and control, and completion