SoftServe is a global digital solutions company with Ukrainian roots. We are a team of thinkers, doers, dedicated good people who like what they do and do it well. For us, that means a lot.
11 лютого 2019

Business Analyst (вакансія неактивна)

Необхідні навички

Specialized knowledge:
• Understanding software development operating specifics and outsourcing or offshore specifics
• Understanding of software development lifecycle
• Excellent knowledge of requirements lifecycle processes
• Knowledge of key business analysis tasks, elements, and techniques
• Knowledge of requirements management, prototyping, and modeling tools
• Understanding of business process modeling
• Understanding of project management concepts
• Domain knowledge and certification
Experience —
• IT experience 3 years
• Experience in business analysis 2 years
Skills & abilities —
• Analytical skills
• Strong problem solving and research skills, systems thinking, quick learning
• Excellent communication, negotiation, presentation and meeting facilitation skills, ability to resolve conflicts
• Strong self-management skills, ability to handle multi-tasking activities
• Result-orientation and attention to details
• English level — Upper-Intermediate and above
Education —
• Master degree or higher
Working conditions —
• High level of responsibility and tight schedule
• Simultaneous handling and fast processing of multiple tasks
• Competitive salary & bonus system
• Corporate doctors available 24/7
• SoftServe discount program
• Social package
• A truly flexible working schedule

Обов’язки

• Capture the vision of the business area and client’s specifics. Understand the client’s business objectives and translate them into the development team
• Establish and follow requirements lifecycle processes
• Analyze business and solution requirements, specify and document them, support requirements documentation using alternative views (e.g. diagrams, prototypes, scenarios)
• Acting as Product Owner translating business context to the development team in order to maximize product value
• Plan and build communication strategy taking into consideration the project and stakeholders’ specifics
• Conduct elicitation sessions, document and confirm elicitation results
• Manage the solution scope. Establish a change management process where applicable
• Lead the requirements prioritization process
• Manage requirements traceability and track requirements status
• Monitor requirements implementation and conduct solution acceptance
• Participate in peer reviews of business analysis deliverables
• Manage requirements related conflicts and issues up to the resolution

Про проєкт

Our Client is one of the largest residential security and home services companies having over one million customers in the U.S. and Canada. The company operates 25 offices throughout North America with more than 1,400 full-time corporate employees and services over 600,000 accounts. The client received the J.D. Power and Associates “Outstanding Customer Service Experience” certification. With award-winning customer service and smart technology, the company focuses on enhancing security, ensuring safety and increasing energy efficiency. Project description Enterprise solution that will be started from scratch by the SoftServe team. This is a Front-End iOS application that should help our client to boost their sales, gain new customers and discover new opportunities for further business growth. The application will be used by the Client’s sales representatives as well as other affiliates. The new solution will be API centric and have multiple integrations with other services and applications.

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