Technology Stack:
Frameworks and libraries, ASP .NET MVC 5, Entity Framework 6, Kendo UI MVC/MVVM, SignalR 2.2.0, Quartz.net, MS Unity Container, SharpRepository, AutoMapper, Newtonsoft.Json, jQuery, Bootstrap, Modernizr, MS Unity Container
Tools:
MS Visual Studio 2013 Pro, SQL Server 2008 R2, SQL Server Managment Studio, Mercurial, TortoiseHg, JIRA, Crucible, NuGet, IIS 7
Protection 1, Inc. is a US nationwide company that offers home security monitoring, equipment and installation services. The company was founded in 1988 and is headquartered in Lawrence, Kansas with more than 70 locations in the United States; the company’s team includes more than 2,500 employees. It is recognized as the nation’s premier full service security provider with the
Why this project:
The client came to SoftServe with outdated UI concerns and as a result, the solution being not user appealing on the competitive market.
The Client wanted to engage more potential customers and increase the number of sales by providing the redesigned application, as well as changing user flows to improve user experience, and introducing mobile-friendly application view.
In scope of improving user experience, the client also wanted to reduce the internal customer support efforts and decrease the number of calls.
The old implementation was already recognized on the market, but there still were some individual features which were too complex to understand for the end clients. Increasing usability had to reduce this complexity.