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SoftServe is a global digital solutions company with Ukrainian roots. We are a team of thinkers, doers, dedicated good people who like what they do and do it well. For us, that means a lot.
18 серпня 2016

Business Analyst (вакансія неактивна)

Київ, Софія (Болгарія), Вроцлав (Польща)

SoftServe is looking for an Business Analyst to join our professional team.

Job Purpose:
Act as the primary interface between the client and development teams to elicit, analyze, validate, document, communicate and manage business requirements and solution scope for different programs/projects to implement integrated enterprise-level solutions

Duties and Responsibilities:
Understand business problems and opportunities in the context of the requirements and play the lead role in providing direction, oversight, and coordination to development team in order to implement complex integrated enterprise solutions
Establish and follow requirements lifecycle processes for each assigned initiative, program or project
Define ‘as-is’ state for enterprise business solutions, model ‘to be’ state, identify and assess gaps and propose improvements
Act as SME of enterprise business systems. Assist in vendor assessment
Develop business case to assess feasibility of possible solutions or investments
Analyze solution requirements and define non-functional requirements, oversee technical and business constraints, external interfaces, risks and assumptions.
Manage solution scope and prioritize requirements by different factors such as business value, business or technical risk, requirements dependencies and cost
Work closely with Program/Project Managers, Solution Architects, Product Managers to confirm alignment of product strategy, solution approach and requirements
Assist other analysts with client’s business processes identification, modeling, and optimization
Facilitate discussions, ensure effective communication. Negotiate and build consensus; develop relationships with all project stakeholders
Takes active participation in pre-sales activities and project initiation & design phase.
Develop trainings and presentations. Maintain domain-specific knowledge base. Mentor and train junior staff

Requirements:
Understanding of enterprise business operations and specifics especially from IT perspective
Good knowledge of software development specifics and methodologies (e. g., Waterfall, Agile)
Understanding of management principles and project management specifics
Excellent knowledge of key business analysis tasks, elements and techniques
Understanding of business architecture frameworks (Zachman, TOGAF etc.)
Understanding of business development and pre-sales activities
Retail Domain knowledge
Good knowledge of business process modeling
Knowledge of prototyping and modeling tools
Knowledge of CRM/CMS platforms, Retail Processes and Service Design
Knowledge of other technologies and products within the Digital technology stack (web content management, SEO, social listening, etc.);

Knowledge of the following areas of technologies:
Leading marketing automation tools used today by large scale enterprises (Salesforce, Microsoft, Marketo, Oracle, Adobe, etc.);
Content management platforms (Sitecore, ADAMt;
Big Data or analytics technologies;

Skills & Abilities:
Strong analytical skills to critically evaluate the information gathered from multiple sources.
Strong problem solving and research skills, system thinking.
Setting clear objectives and managing priorities, flexibility.
Ability to handle multi-tasking activities.
Good leadership and teambuilding skills.
Excellent communication, negotiation, presentation and meeting facilitation skills.
Ability to work effectively under pressure and in different environments, self-confidence.
Strong English verbal and written communication skills.
Result-orientation and attention to details.
Strong consulting and advisory skills

Experience:
Master degree or higher.
IT experience 4-5 years including experience working with offshore teams.
Experience in business analysis 5 years.
Proven communicator and presenter.

Professional Certification:
IIBA CCBA.
OMG UML, OMG BPMN (desirable)

We offer
Support in your technical and personal grow — we have dedicated career plan for all roles in our company
Dynamic projects and still very stable place to work
Flexible working hours — whether you are a morning bird or a sleepy-head it’s ok with us
Possibility to take a part in internal and external events where you can build and promote your personal brand
We give you an access to experienced specialists who are very willing to share their knowledge
Casual atmosphere — no dress code
There is always a room for your individual initiatives and we are open for them! Just come and share your idea!
On-site visits at client office in U.S. — if you are willing to go
And many other advantages such as: attractive salary, modern office, package of benefits, language classes etc.

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