SoftServe is a global digital solutions company with Ukrainian roots. We are a team of thinkers, doers, dedicated good people who like what they do and do it well. For us, that means a lot.
19 січня 2022

Junior Technical Communicator (ID 75341) (вакансія неактивна)

Дніпро, Одеса, Запоріжжя, Миколаїв, Херсон, віддалено


SoftServe is a team of 12,000+ thinkers and makers, true professionals, and good people. We understand that the best way to build our future is to help you build yours.

Our Client is a well-known workforce company that empowers industrial workers with modern digital tools to improve productivity, quality, and safety. Their Connected Worker Platform transforms static, paper-based procedures into mobile and interactive work instructions, enabling workers to leverage multimedia formats and collaborate in real-time. With them, companies gain unprecedented insight into human work by capturing essential data to improve their operations at scale.

At this moment, the SoftServe team is working on 3 different subprojects/products for this client. The client will be migrating their customers to their new platform, so the project is related to service of data authoring and technical writing.


Having such professional skills

  • Understanding of RESTFUL API
  • Great analytics and troubleshooting skills
  • Precise attention to detail
  • Willingness to help people & improve things
  • Technical writing experience
  • Ability to create QA data
  • Sound communication skills
  • Upper-Intermediate English level and above


  • Different customers and communicating them via different channels
  • Helping customers with their application setup
  • Data testing (if requested)
  • Writing and correcting product documentation


  • Help customers with writing procedures
  • QA and their procedures
  • Update product documentation