— English. At least Advanced level;
— Excellent communicator and creative thinker, with the ability to acquire knowledge in fast and steady pace;
— Keen iPhone user;
— Excellent written and verbal communication skills;
— Make decisions and take responsibility for your choices;
— Know how to Google things you don’t know;
— Ability to work remotely.
💡Will be a great plus:
— Experience with CRM systems;
— Experience with native speakers;
— International exchange programs participation;
— Customer support service experience.
☝WHAT WE OFFER
— Paid sick leaves;
— Paid vacation;
— Competitive salary, as per interview results;
— A friendly, supportive, forward-thinking environment to grow and work in;
— Stable Employment;
— There will be always someone, who will have your back and provide support during the probation period.
🔸What you will do:
— Handle support requests from Softorino customers over our email and chat service;
— Closely collaborate with support agents and developers regarding the support issues;
— Study your way to be a support superstar;
🔴 Hi. We are Softorino. Who are we? We’re one of the coolest product companies in Ukraine. We focus on empowering the minority of the Apple eco-system.
✅ Yep. We are a small, open-minded team without “corporate” culture and any bureaucracy.
❌ Nope. We are not an outsourcing company. We’ve built all of our products from the ground up.
🚀 We create our own World-class software for users (focus is on English speaking countries). Most-importantly, we strive to provide the better experience with iPhone that Apple doesn’t provide.
We always support personal growth. And we highly condone initiative! Join our team as a Customer Support Agent and start your carrier in IT and get the most of the technical and business knowledge available for you today.
Read more about Softorino: softorino.com
Ready to join? Apply right now!