18 квітня 2022

Operations Manager (Product) (вакансія неактивна)

SocialTech is the multi-product IT company where we recreated the venture capital world. As venture builder, we kick off and run startups with a focus on high tech, data and analytics.

Our business:
We have eight products in different niches and millions of users around the world (the USA, South America, Europe and Asia). Every year we demonstrate key indicators growth by 50-60% and continue to expand. During the last year, SocialTech successfully launched four new startups, proving that enthusiasm, drive and business acumen are embedded in our DNA.

Our team:
We are proud to have a strong team of 500+ professionals with deep expertise and ambitious goals. Our people are the company’s most valuable asset, so we strive to build businesses together with top talents on the market.

Our support of Ukraine:
We arrange humanitarian aid; provide the Armed Forces of Ukraine and the Territorial Defence Forces with the special equipment and ammunition; annually pay taxes to the state treasury to support the economy; invest in domestic educational programs so that talented youth could strengthen the country`s capacity.

If you share our values, strive to create breakthrough projects and seek professional growth, you are definitely the one to join the SocialTech team!

Now we are looking for Operations Manager.

You will:
— Create and develop a global partner program (LATAM, Asia, CIS) to drive live streaming platform growth and ensure operational excellence. Identify opportunities and build growth strategies;
— Be responsible for our partners and partners managed streamers’ performance, analyze their main KPIs, gather insights, and provide valuable tips on performing better;
— Set up the onboarding process for new partners and streamers by providing them with all the necessary tools and information to start working. Motivate partners to provide more and better live streamers;
— Identify and implement operations improvements across the team (Partner Ops Team, Support and Moderation Team);
— Design comprehensive reporting for partners to use as a source of operational improvements;
— Work with product, development, and customer support teams to develop best onboarding practices, develop growth strategies.

— Are a self-starter who can manage multiple projects in a fast-paced, dynamic environment and deliver results with limited supervision;
— Have a data-driven analytical mindset (SQL knowledge and proficiency in Excel are a plus) with strong strategic thinking ability and logical thinking;
— Combine a day by day and tactic management with a strategic and long-term view;
— Have excellent communication skills, the ability to engage internal and external stakeholders;
— Possess team spirit, learning ability, strong curiosity. Able to learn actively, highly self-driven, and result-oriented spirit.

What we offer:
— Full assistance with temporary relocation to our corporate sites in Western Ukraine. After the war, we will be glad to see you in our modern office at Podil.
— If you are currently abroad, you can join our Warsaw office.
— We offer employee health insurance and medical help from our corporate doctor.
— Free professional help from our corporate psychologist both online and offline.
— For comfortable work, we will provide you with Apple gadgets and other necessary stuff. We received Starlink from Elon Musk, so you will have fast Internet connection from every corner of the country.
— We provide access to the internal storage of business literature, trainings, seminars.
— If you are eager to study, we compensate conference /meetings costs in Ukraine and abroad.

As the war began, we continue supporting our employees and their relatives with all our might and may. We evacuated our team and their beloved ones from different parts of the country; helped them with the relocation to our corp. sites in Western Ukraine; supported employees in financial difficulties; provided those who joined the ranks of the Armed Forces of Ukraine and the Territorial Defence Forces with the special equipment. Our people are the most valuable asset, so we are ready to support our newcomers as well. Join our team and let’s win on all the fronts together!