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SmartyAds is global multichannel programmatic advertising company founded back in 2011 by young advertising industry professionals.Since then we are transforming digital market with our robust products, giving the most of programmatic advertising to our clients due to our powerful technological assets.
4 мая 2018

Head of Customer Success Department (Sales) (вакансия неактивна)

Киев

Необходимые навыки

Minimum three plus years of experience at managerial role in sales (b2b, b2c) or account management.
Experience of team supervision.
Advanced English.
Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization.
Demonstrated ability to accept responsibility, be self-governing, be proactive, and responsible for the accomplishment of the company mission without the need for daily coaching or prompting from the CEO.
Strong analytical and problem-solving abilities.
Strong customer-focus and service orientation.

Предлагаем

Interesting and challenging tasks and projects.
Regular salary review based on work performance.
Training, personal development and career opportunities.
Comfortable working environment, spacious and cozy office.
Work in the professional team with informal and friendly working atmosphere.
Paid sick leaves.
Paid 21 vacation days and 7 extra days.
Medical insurance.
Fruits, tasty coffee, tea and cookies.
Free parking.

Обязанности

Development, monitoring and analysis of sales plan, search and attract new customers.
Management of company services sales, organization and control of sales managers work.
Cross-functional collaboration with necessary departments/teams (Marketing, Compliance and Finance Support etc.) in order to facilitate smooth achievement of account management objectives and to surpass customer expectations.
Leadership over Customer Success department through the implementation of a customer based mode of operation, clarification of business’s strategic account planning processes and development performance objectives, sales targets, and critical milestones.
Identification of product improvement opportunities and work with Product teams to develop new features and functionality within the solution to support customer objectives. Participation in developing customer loyalty programs with further implementation.
Leadership of Account Management function through driving and developing account specific growth strategies and approaches, establishing industry leading initiatives in order to solidify Company position as a market maker.

О проекте

SmartyAds provides a full-stack package of complex AdTech solutions for digital advertisers, publishers, and ad agencies worldwide. Our innovative products help businesses to achieve impressive results across all channels, devices and ad formats. Finding new possibilities within artificial intelligence, Blockchain technology, and Big Data analytics, we are reshaping the future of programmatic advertising, making it surprisingly simple for every client.

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