Publisher Relations Manager (вакансія неактивна)

SmartyAds is a global product company that specializes in the development of AdTech products and operates its own full-stack programmatic ecosystem that comprises SSP, DSP, and AdExchange. The Ad tech industry is a dynamic and rapidly evolving sector, demanding keen attention to industry updates and continuous learning.

Join us as a Publisher Relations Manager and be at the forefront of our Supply-Side Platform (SSP). Our robust self-serve platform empowers web publishers and app developers to maximize ad revenues globally. SmartyAds SSP is connected with premium buyers in a safe, transparent ecosystem. Dive into real-time insights, optimize auction types, and access high-quality ads across diverse platforms. With seamless integrations, including JS tags, APIs, Prebid, and VAST, SmartyAds SSP ensures a secure environment through manual checks and third-party verification. Help publishers elevate their publishing strategy — unlock unparalleled opportunities for growth and success!

Main responsibilities:

— Process incoming publisher registrations and onboard them to our platform.
— Proactively monitor customer accounts, analyze their performance and reach out to publishers to offer optimizations where relevant.
— Work with departments of Operations, Sales and Finance so best possible service is delivered to customer.
— Resolve technical issues in cooperation with the tech team.
— Execute product demos for potential customers.
— Ensure an increase in the profit made by publishers on our platform.
— Maintain warm and friendly relationships with all the clients.

Hard skills:

— Upper-intermediate English.
— Knowledge of Google Drive tools and MS Excel — required.
— Experience in customer service/customer support (1+ year) — required.
— Experience in IT (1+ year) — will be a plus.
— Experience with Google Ad Manager 360 — will be a huge plus.

Soft skills:

— Ability to think critically and analyze the data.
— Result-oriented with good problem-solving and prioritization skills.
— Client-oriented.
— Empathy and negotiation skills.
— Be attentive to details.
— Have strong organizational skills.
— Be able to work in conditions of multitasking.
— High degree of autonomy.

Benefits:

• Flexible work setup: Choose between fully remote, hybrid, or office-based in Kyiv with refreshments/snacks and dedicated spaces for relaxation and leisure activities.
• Professional growth: Join a strong team, access courses and conferences, and utilize our electronic library for continuous learning.
• Performance-based annual compensation reviews.
• Work-life balance: Enjoy 22 paid days off per year.
• Well-being support: Comprehensive medical insurance, paid sick leaves, access to a corporate psychologist ans sports compensation.
• Vibrant corporate culture: Offsite parties, celebrations, team-building activities, sporting events, and corporate gifts/bonuses.