Аналитика финансовых рынков
21 сентября 2021 Первая работа

Customer Support Representative

Киев $500–800

Необходимые навыки

— good knowledge of English language (B2 and higher)
— ability to communicate well via email
— ability to work in G Suite (Google Docs, Sheets)
— advanced Microsoft Excel skills, ability to search information in internet in English

Будет плюсом

Previous experience in technical support would be a benefit.

Обязанности

— process tickets in the internal ticket system (day/evening shifts)
— write and post notifications of different kinds in the company’s communication channels (warning about system issues, updates on the situation, info posts)
— communicate and coordinate with other departments regarding providing support to company employees
— communicate with foreign counterparties in English (written and spoken) via different comms channels (email, Skype, Slack)
— test and support company software products
— send out personal notifications and reminders to company employees
— administer user accounts in various software solutions
— collect and submit documents for opening of new accounts
— help senior Operations employees upon request

О проекте

In the office:
— Fresh and varied food(at own expense)
— Library
— Gym 24/7
— Massage
— Professional car racing simulator
— Table tennis

Our company values:
— Humanity
— Teamwork
— Development
— Innovation

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