Fluent English (advanced level) is a MUST;
Knowledge of Windows/Mac Operating System + experience in optimization OS’s work;
Previous experience of working as a customer support specialist;
Interest in photography;
Excellent communication skills;
High level of personal responsibility.
Experience working with Photoshop and Lightroom;
Basic knowledge of HTML, XML.
Our own products, not outsourcing;
Annual paid vacations (21 working days);
Convenient office location;
Corporate / team / special events;
Warm and friendly working environment.
Handle and resolve all customers’ complaints and requests (via emails and social media channels);
Answer technical and billing questions;
Analyse and assess customers’ needs;
Deliver information about benefits of the products to turn potential customers into paid ones;
Develop the knowledge base (FAQ, etc.);
Translate advertising materials if necessary.
Luminar revolutionizes image editing by blending state-of-the-art technologies, Artificial Intelligence, and innovative user experience. It empowers millions of artists all over the world to create incredible photography without extra hurdles. Luminar allows everyone to have fun with their photos while performing the most advanced image enhancements.
Luminar 4 is the world’s first purpose-based rather than a tool-based photo editor. With such trailblazing Machine Learning tools as AI Skin Enhancer, AI Portrait Enhancer, AI Sky Replacement, and AI Structure, it puts photographers of all skill levels in control like never before. Luminar can work as a standalone or an add-on and is fully compatible with the Adobe ecosystem.