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Разрабатываем фоторедакторы для MAC и Windows платформ. Наши редакторы являются всемирно признанными, каждый год выигрывают награды Mac App Store.
16 августа 2018

Customer Support Specialist


Необходимые навыки

Fluent English (advanced level) is a MUST
Knowledge of Windows/Mac Operating System + experience in optimization OS’s work
Previous experience of working as a customer support specialist
Interest in photography
Excellent communication skills
High level of personal responsibility

Будет плюсом

Certificates in any Technical Sphere
Knowledge of Japanese language +++
Knowledge of German/French/Spanish/ languages
Photographer portfolio
Knowledge of basic HTML, XML.


Unique opportunity to grow as part of international team of professionals and become a digital marketing manager or QA/DEV in the future
Cool projects around best-selling photography apps for Mac
Modern spacious office, with game rooms
Health Insurance
21-day paid vacation
Paid sick days
Lots of fun


Handle and resolve all customers’ complaints and requests (via emails and social media channels)
Answer technical and billing questions,
Analyse and assess customers’ needs
Deliver information about benefits of the products to turn potential customers into paid ones
Develop the knowledge base (FAQ, etc.)
Translate advertising materials if necessary

О проекте

One of the leading photography software developers and publishers in the world is looking for a Customer Support Specialist to provide our users timely help and inspire them with our software.

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