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Sitecore Ukraine — часть международной компании Sitecore A/S, которая разрабатывает собственную платформу управления клиентским опытом — Sitecore Experience Platform. Головной офис компании находится в Сан-Франциско, США. Sitecore A/S существует с 2001 года.
4 июня 2019

Technical Writer (вакансия неактивна)

Днепр

Необходимые навыки

• Experience of working on a similar position for 1+ years.
• Excellent English grammar and writing skills.
• Experience of creating, structuring, and proofreading technical documentation for software IT companies.
• Excellent communication skills including practical experience of collaborating with technical employees such as Developers or Software Engineers.
• Passion about learning and documenting new technologies.

Будет плюсом

• Practice with editing HTML markup.
• Basic understanding of programming or scripting languages such as C# or JavaScript.
• Experience working with web content management systems.

Предлагаем

• Work with interesting product in unique environment where you work directly with client
• Work with skilled and passionate colleagues who care about the results
• Good opportunities for further training and professional education
• Flexible working hours, competitive salary with benefits and bonuses
• Long-term employment with social benefits
• English classes and health insurance at company expense

Обязанности

• Write technical articles for Sitecore’s partners and customers, including known issues, how-to’s, targeted user and developer guides.
• Work with internal Sitecore bug and support issue tracking systems to discover technical scenarios and transform them into external documentation that clearly describes the issue and appropriate resolutions.
• Maintain Sitecore’s Knowledge Base site from the content structure, content discoverability, and documentation style perspective.
• Analyze problematic product areas, technical support interactions, and consult with Software Engineers and Managers to determine topics that need to be documented and how they need to documented.
• Follow and contribute to Sitecore’s documentation style guidelines and writing standards.
• Edit, clarify, and proofread documents written by engineers.

О проекте

Sitecore is looking for a Technical Writer, who will be a member of the Product Support Services team which is responsible for assisting Sitecore’s software implementation partners and customers with best practices guidance, troubleshooting complex customizations, and reverse engineering.

Candidates will be asked to submit test task.