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Sitecore Ukraine is a part of global product company Sitecore A/S with over 1300 employees across the globe, which develops its own client experience management platform —the Sitecore Experience Platform. The heart and the soul of our platform are ASP.Net, C#, Azure and all Microsoft stack.
7 апреля 2021 Первая работа

Junior Cloud Ops Engineer (вакансия неактивна)


Sitecore has recently received $1.2 billion to grow our business which is the largest capital investment ever in martech. We’ll be accelerating product innovation, doubling our go-to-market presence, adding significantly to our team, expanding our geographic footprint, and launching a global brand campaign.

We are currently looking for a Junior Cloud Ops Engineer who will assist our global list of companies using Sitecore Cloud services and features to run mission-critical applications. You will work directly with the engineering teams to assist customers in making use of the many Sitecore capabilities. You will also work directly with customers to provide the world-class support that drives customer success.

As a Junior Cloud Ops Engineer you will:
• Monitor the health of all Sitecore Cloud services and ensure support activities are completed within predefined SLAs
• Interact with cloud and Sitecore technologists around the world and resolve customer issues
• Drive customer communication during critical events
• Learn the groundbreaking cloud technologies that power Sitecore Cloud
• Proactively respond to outage or service level downgrade scenarios

You are a great candidate if you have:
• University degree in Engineering or similar
• Troubleshooting or support experience
• Excellent English verbal and written communication skills
• Excellent problem solving and logical thinking skills
• Strong customer focus & multi-tasking skills

You have bonus points if you additionally have:
• Knowledge about cloud services such as Azure, AWS etc
• Knowledge about troubleshooting applications and infrastructure

For our teammates we offer:
• Work with interesting product in a unique environment
• Work with skilled colleagues who care about the results and ready to share experience
• Good opportunities for further training and professional education (incl. access to LinkedIn Learning)
• Long-term employment with social benefits
• English classes, health insurance and other benefits at company expense
• Relocation package for candidates from other cities

Send your questions and CV to

Own the Experience. Build your career with Sitecore.

Sitecore is a global leader in experience management software which brings together content, commerce, and data into one connected platform — Sitecore Experience Platform. Sitecore delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

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