Sitecore Ukraine is a part of global product company Sitecore A/S with over 1300 employees across the globe, which develops its own client experience management platform —the Sitecore Experience Platform. The heart and the soul of our platform are ASP.Net, C#, Azure and all Microsoft stack.
15 сентября 2020

Cloud Ops (DevOps) Engineer (вакансия неактивна)

Днепр

Sitecore is a global leader in experience management software which brings together content, commerce, and data into one connected platform — Sitecore Experience Platform. Sitecore delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

As a Cloud Operations Engineer you will be working directly with the production systems behind all Sitecore Cloud offerings. You will be responsible for maintenance operations, deployments, resolving technical incidents and executing commercial service requests, all while focused on continuous improvements of the service delivery capabilities.


As a Cloud Operations Engineer you will:
• Identify and manage resolution of technical issues on production cloud systems
• Monitor health of all Sitecore Cloud services, proactively react on outage or service level downgrade scenarios
• Perform service deployments in high-availability production environments
• Execute technical and commercial operations of appropriate service catalogs
• Provide relevant status about the state of Sitecore Cloud systems by communicating to Sitecore customers, Technical Support and Product Development teams
• Continuously improve regular operations by automating procedures and optimizing processes


You are a great candidate if you have:
• 2+ years of experience in technical support, IT Operations or similar with Microsoft stack (Windows, IIS)
• Experience with execution of regular systems health monitoring
• Knowledge of network structure, web application architectures and related technologies
• Basic knowledge of Microsoft Azure and cloud environments specifics
• Database administration experience with Microsoft SQL Server, MongoDB or similar
• Good English verbal and written communication skills to communicate with foreign teammates and customers on daily basis


You have bonus points if you additionally have:
• Automation track record skills, preferably using PowerShell
• Knowledge of .NET Framework and ASP.NET
• Familiarity with Continuous Deployment practices, TeamCity or Jenkins tools
• Experience with ITIL or MOF (Microsoft Operations Framework)


For our teammates we offer:
• Work with interesting product in unique environment
• Work with skilled colleagues who care about the results and ready to share experience
• Good opportunities for further training and professional education (incl. access to LinkedIn Learning)
• Long-term employment with social benefits
• English classes, health insurance and other benefits at company expense
• Relocation package for candidates from other cities


Send your questions and CV to victoria.kotsiuba@sitecore.com

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