Head of Sales (вакансія неактивна)

Role Objective: To lead the sales function of a BPO company specializing in customer support outsourcing, driving revenue growth through international client acquisition and development of new partnerships.

Key Responsibilities:

• Sales Strategy Development in BPO: Develop and implement a client acquisition strategy in segments such as customer support, back office, tech support, and related services;
• Full Sales Department Management: Lead and develop the sales team: goal setting, deal support, performance management, and process optimization;
• Collaboration with Marketing: Work closely with the marketing team to generate high-quality leads through inbound campaigns, content marketing, events, and more;
• Lead Conversion: Establish an efficient system for handling inbound requests and outbound initiatives, ensuring rapid response times, quality presentations, and strong follow-up processes;
• Personal Sales Engagement: Participate in negotiations and personally close strategically important deals with clients across Europe, the USA, Canada, and other regions.

Candidate Profile:

• 5+ years of experience in B2B service sales, preferably within outsourcing or BPO companies;
• Proven track record in selling customer support, back-office, data annotation, or service teams;
• Deep understanding of client needs in sectors such as e-commerce, fintech, SaaS, travel, and logistics;
• Advanced level of English proficiency;
• Proficiency with CRM systems, reporting, and revenue forecasting;
• Strong negotiation skills and a results-driven mindset.

We Offer:

• A high-impact role in a fast-growing international company
• Access to global client markets and the opportunity to execute your own sales strategy
• Competitive compensation package with fixed salary + bonuses (or % — TBD) from closed deals
• A professional, transparent, and flexible work environment
• Support from marketing, pre-sales, and recruitment teams to successfully scale sales and projects.