Sigma Software входит в топ 100 лучших IT компаний мира по рейтингу The 2016 Global Outsourcing 100. Компания входит в состав шведской корпорации Sigma Group, которая насчитывает 3200 человек по всему миру. Более 1000 проектов реализовано для клиентов из Западной Европы, США и Украины.
13 липня 2022

IT Support Engineer

Варшава (Польща)

We welcome an IT Support Engineer to join our IT Service Center department to one of our offices in Poland. We have a great professional team, and we are pleased to invite a specialist with solid experience and a friendly personality.

REQUIREMENTS

  • At least 2-year experience in a similar position
  • Strong knowledge of Windows 10 (7, 8.1 will be a plus)
  • Basic knowledge of macOS and Ubuntu
  • Experience in Windows Server 2012 R2, 2016 and Linux (CentOS/RedHat, Debian) administration will be a plus
  • Knowledge of computer components, peripherals, network equipment
  • Knowledge of principles and methods of networking
  • Intermediate level of English

RESPONSIBILITIES

  • Prepare workplaces for new users (standard PC, laptop)
  • Choose workstation configurations, buy workstations and peripheral devices
  • Perform installation and configuration procedures
  • Provide user support (daily issues)
  • Handle warranty repair
  • Upgrade hardware and software
  • Replace and maintain cartridges and laptop batteries, maintain office hardware
  • Install and configure network equipment, commission new facilities
  • Register equipment (hardware, software)
  • Work with documentation (warranty, accounting)
  • Prepare manuals for setting up and using the software
  • Participate in system recovery after crashes and malfunction of hardware
  • Participate in the development of proposals regarding modernization and purchase of hardware
  • Perform other activities for maintenance and development of infrastructure
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