Sigma Software входит в топ 100 лучших IT компаний мира по рейтингу The 2016 Global Outsourcing 100. Компания входит в состав шведской корпорации Sigma Group, которая насчитывает 3200 человек по всему миру. Более 1000 проектов реализовано для клиентов из Западной Европы, США и Украины.
12 мая 2021

Junior Technical Support Engineer (AdTech)

Киев, Харьков, Львов, Днепр, Одесса, Винница, Сумы, удаленно

Необходимые навыки

Good knowledge of Support methodologies, processes, planning, tools, and techniques
Basic experience in JavaScript
Intermediate level of spoken and written English
Good communication skills
Analytical and problem-solving skills

Предлагаем

Обязанности

Provide 2 level technical infrastructure support services for issues
Secure the agreed service levels is always met according to the Service Level Agreement SLA, such as response & resolution times, quality levels, work volumes done, etc.
Plan and perform preventive actions concerning the solution and/or its environment to avoid potential issues in the future
Perform all tasks and providing deliverables on a good level of quality
Report status and progress according to the project and Company demands
Response to service requests

О проекте

Would you like to grow up in a professional team using the best practices?
Are you not afraid of corresponding to high professional standards and prove it for the customer?
Here your dreams will come true, and you are very welcome on the board!

The support is needed for a leading performance marketing company that delivers tailored experiences at scale. Digital businesses use the company`s service to provide users with high-converting, one-to-one messages on websites, through emails and texts, and in ads at a scale that is not otherwise possible.

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