Sigma Software входит в топ 100 лучших IT компаний мира по рейтингу The 2016 Global Outsourcing 100. Компания входит в состав шведской корпорации Sigma Group, которая насчитывает 3200 человек по всему миру.
23 сентября 2020

Customer Support Engineer (вакансия неактивна)

Киев, Харьков, Львов, Днепр, Одесса, Винница, Сумы, удаленно

Необходимые навыки

At least Upper-Intermediate level of English, both verbal and written
At least 1 year of experience on a similar position
Experience with bug-tracking (Jira) and support systems (Intercom, Zendesk)
Excellent communication, troubleshooting, and problem-solving skills
Readiness for shifted schedule (without night shifts)

Будет плюсом

Previous experience working with gambling companies



Provide L1 e-mail and chat support for end-users
Meet all KPIs and targets
Escalate unresolved problems to higher levels of support
Directly collaborate with the Project internal teams
Write support knowledge base articles

О проекте

We welcome a Customer Support Engineer to join our constantly growing team, which provides the best services for our customers.

You will have the opportunity to work in international team with world-famous Swedish mobile gambling company.

We cooperate with a Swedish mobile gambling company and provider of online casino and sports betting services such as table games, video slots, progressive jackpots, video poker and live betting to a number of international markets.