Responsibilities: Assist customers and respond to service requests/inquiries using department-adopted tools and processes. Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing information and/or solutions.

Responsibilities: Develop new product features Fix bugs as they arise Ensure Merge Requests improve test coverage by adding new unit tests Document explanation of developed features/fixes to Merge Requests and to corresponding tickets Documenting completed tickets for...