+ At least 2 years of experience working as a Business Analyst or management consultant; or in a process-oriented position in a medium to large enterprise (e.g. management, operations)
+ Skilled in working with Confluence, Jira
+ Strong communication and analytical skills;
+ Very good English communication skills (both written and spoken)
+ Experience in requirements lifecycle management
+ Understand SDLC and agile methodologies
+ Communicate at an appropriate level of detail depending on the audience profile (business vs technical);
+ Be able to present in a succinct and coherent manner
+ Be relentless in getting down to the core problem and able to explain to the team the business value of a technical solution
+ Experience working in a Product company or on a long-running large project;
+ Skilled in working with ProductBoard;
+ Some experience in a client-facing role;
+ Knowledge of any graphical notation to draw flowcharts, activity / use case / component diagrams, etc.;
+ Business or IT-related education (such as Business Administration, Economics, Management, Computer Science, etc.).
We have been incubated out of New York’s bustling technology scene.
Joining us will let you enjoy:
+ Rapid self-development and learning
+ Working with the latest technologies
+ Work laptop
+ Paid vacation leaves and sick leaves
+ Challenging tasks from day 1
+ Building a product that’s used by leading companies across the globe
+ Young, smart, friendly Team to help you rise to the challenges
Also, this position will include:
+ Equity in the company
+ Opportunity to work in an internationally established startup that has already raised Venture Capital
If you are looking for the adventure of a lifetime and are interested in this opportunity, please send the following information:
1) Resume and link to your LinkedIn profile
2) Some good references or links to previous projects you’ve worked on (would be a plus)
You can check our stack here> stackshare.io/shelf/shelf
+ Analyze and coordinate product requirements with the product owner, document and present them (ProductBoard, Confluence, Jira);
+ Identify clients’ business needs in coordination with the customer success manager (attend customer calls, analyze documentation and requirements from customers, etc.);
+ Actively coordinate among designers, developers, and product owners;
+ Collaborate with the engineering team in documenting feature scope and requirements;
+ Guide the product team through the suitable business analysis approaches and processes;
Shelf is an award-winning, intelligent knowledge management platform for companies and their customer support operations. Advanced AI and powerful search helps agents solve customer issues on the first call. Advanced analytics and task automation significantly reduce admin overhead.
The workplace has changed. Teams now live in different parts of the country and, possibly, even the world. Collaborating across projects and continents is becoming the new norm. Success in this new distributed workplace means greater access to specialized skills, faster project ramp-up time, quicker entry into new markets, and greater competitiveness with lower costs.
Shelf’s mission is to create a platform that enables millions of distributed teams to accelerate their ability to share, learn and succeed. We believe Shelf is the missing piece that connects the tools of the distributed workplace of the 21st century.