Requirements: Experience in Customer Support/Success, SaaS experience is a benefit. Fluency in English (B2-C2) Perfect communication skills The ability to get on customer’s good side Will be a plus: Experience with Hubspot or other CRM systems, Jira will be a plus.

Responsibilities and duties: Create product landing pages for the company website as well as oversee and manage the entire process—from prototype development to measuring the new page’s performance. Test out various hypotheses aimed at increasing the site’s conversion rate.

Responsibilities Orchestrate overall relationship with assigned clients, which will include: Growing adoption, ensuring retention, and happiness. Achieve NDRR, Expansion and Renewals KPIs.