— Basic knowledge and at least 0.5 year of experience with .NET (C#) project;
— Good level of written and spoken English (intermediate and above);
— Good technical background (higher education in the field is a big plus);
— Earlier experience working as technical support is considered an advantage;
— Understanding of logging and tracing systems is considered an advantage;
— Understanding of DBMS and SQL is a plus;
— Familiarity with QA processes.
If you like continuous improvement, working close to business, the concept of taking agile principles and methods to its limit by making use of new techniques — then this is the perfect opportunity for you. You could be part of this constant growth and success!
The company also offers excellent benefits :)
— Being a part of an international team focused on excellence in product development;
— Good remuneration;
— Comprehensive health insurance + gym;
— Team building and fun activities;
— High-end modern office facilities;
— The dynamic and friendly work environment;
— Open and transparent communication;
— Long term career growth opportunities;
— Professional growth, extra education opportunities and cross-locations knowledge sharing;
— English classes.
— Providing technical assistance as a second-level support engineer;
— Analysis of issues with system core;
— Resolving product or service problems by assessing customer complaints, determining the cause of issues and providing optimal solutions, expediting corrections and adjustments;
— Working closely with customer support and development teams to ensure the timely resolution of issues;
— Collaborating with the development teams on complex issues — with proper tracking and reporting;
— Forwarding requests to the relevant teams when needed;
— Knowledge transfers;
— Oversight of feature roll-out;
— Incident response during out-of-office hours as “on-call” engineer (paid shifts).
DraftKings is looking for Junior .Net Developer (for Tech Support Team) with at least 0.5 year of commercial experience in .Net (C#) development and good spoken and written English.
The vacancy is for second-level support engineer but you will actively participate in solving real tasks from the backlog of core dev team and, more important, be mentored by experienced .Net developers.
In such way, the young specialist can more easily understand the complex platform and get hands-on experience from the start.
In perspective, you will have a brilliant opportunity to play the role of Junior or Middle developer in core dev team.
Our platform has:
— Distributed system architecture;
— Microservice Architecture;
— MSSQL & PostgreSQL DBs, advanced caching and data distribution;
— Elastic Search for big-data analysis;
— Advanced monitoring based on Kibana, StatsD etc.;
— Test automation and DevOps in mind to allow smooth operations.
During work activities, you will be providing assistance and support to a multitude of internal stakeholders which includes the analysis of the issues with various business flows processing, knowledge transfer and oversight of roll-out of the new features as well as incident response during out-of-office hours (paid shifts).