Client Manager (вакансія неактивна)

We cannot teach you to empathize and understand how your actions impact others. Nor can we compel you to exert every effort to ensure clients experience exclusive care, not just good service. ’Personal’ is the key word. Exceptional client management involves valuing clients and being willing to take that extra step. It’s about caring for them personally, striving for their happiness, not just satisfaction. To go beyond mere service, you must establish an emotional connection with the client through individual, personal, one-on-one relationships.

First and foremost, we hire people for these human qualities. The rest can be taught.

If this is about you, we are eagerly waiting to welcome you in our Savvy team!

What the key requirements are for this position:

• minimum of 1 year of proven experience working as an Account Manager or in a similar role;
• Upper-Intermediate level of English or higher;
• You are comfortable using various digital tools such as Google Docs, Calendar, Zoom, etc.
• You have strong organisational skills that allow you to effectively manage multiple projects simultaneously.

What will be some of your responsibilities:

• Meet high standards in communication with clients by being easily available and providing care and offering speedy effective solutions;
• Do administrative tasks, such as arranging classes for clients, collecting feedback, providing clients with quaterly reports, using Savvy’s dashboard etc.
• Keep customers happy and customer retention high.

What are the advantages of working with us:

• you have your Personal Development Plan and a head who constantly gives you feedback and helps you grow;
• you work with interesting tech clients and well-known companies like Grammarly, Sigma Software, Jooble and others;
• you become part of a team of life-changers (we will tell you later what it means)).

Click here to uncover more about us.

Interested in the vacancy? Is everything written above about you?
Then we are waiting for your resume and covering letter with salary expectations.