Репутація українського ІТ. Пройти опитування Асоціації IT Ukraine
Room 8 Studio is a 360-degree co-development and AAA games art production company, the biggest and one of the oldest studios in Ukraine, working with 5 out of the global top 10 game publishers. Room 8 Studio has administrative headquarters in Limassol, Cyprus, and representation in Los Angeles.
28 октября 2020

Intern System Administrator (ServiceDesk) (вакансия неактивна)

Киев

Необходимые навыки

Service orientation personality with pleasant and good customer service skills;
Knowledge of core Active Directory services, Remote Desktop Services, and remote assistance tools;
Understanding how ticket systems work;
Knowledge of Windows 10, macOS, iOS, Android;
Ability to assemble and disassemble a PC;
Client focus: Identifies and satisfies the needs of clients; builds relationships and trust with clients;
Experience in a Help Desk environment as a plus;
Work experience with JIRA as a plus.

Предлагаем

Opportunity to work in an exciting atmosphere on top-end projects with our creative and experienced team;
Variety of interesting and challenging tasks;
Professional development opportunities;
Competitive financial reward, paid vacation and sick leave;
English courses and internal training activities on a regular base;
Opportunity to attend paid seminars, training and world-class conferences;
Modern office with a chill-out zone, with free fruit, sweets and a never-ending supply of coffee;
Lots of FUN and much more...!

Обязанности

Provide first-line technical support and problem-solving in cases of user hardware/software and network failure;
Provide solid support to customers with a high degree of customer satisfaction and technical expertise;
Respond to assigned customer questions, problems and adheres to SLA;
Provide installation and upgrading of computer systems hardware and software;
Maintain and update internal knowledge base and self-service articles;
Provide end-user support on Windows, iOS, Mac, Android;
Provide support to remote users or sites.

Горячие вакансии

Все вакансии