Room 8 Studio is a 360-degree co-development and AAA games art production company, the biggest and one of the oldest studios in Ukraine, working with 5 out of the global top 10 game publishers. Room 8 Studio has administrative headquarters in Limassol, Cyprus, and representation in Los Angeles.
11 сентября 2020

Intern System Administrator (ServiceDesk) (вакансия неактивна)

Киев

Необходимые навыки

Service orientation personality with pleasant and good customer service skills;
Knowledge of core Active Directory services, Remote Desktop Services, and remote assistance tools;
Understanding how ticket systems work;
Knowledge of Windows 10, macOS, iOS, Android;
Ability to assemble and disassemble a PC;
Client focus: Identifies and satisfies the needs of clients; builds relationships and trust with clients.

Будет плюсом

Experience in a Help Desk environment;
Work experience with JIRA.

Предлагаем

Variety of interesting and challenging tasks on top-end projects;
Professional Development:
— the opportunity to become part of a strong team and develop in your own direction;
— using a corporate online library for self-education and development;
— learning and development and improving the level of English proficiency: corporate courses from Elementary to Advanced, daily communications with colleagues and clients from different countries;
Competitive financial reward paid vacation and sick leave;
Modern office with lots of FUN with our talented and creative dream team!

Обязанности

Provide first-line technical support and problem-solving in cases of user hardware/software and network failure;
Provide solid support to customers with a high degree of customer satisfaction and technical expertise;
Respond to assigned customer questions, problems and adheres to SLA;
Provide installation and upgrading of computer systems hardware and software;
Maintain and update internal knowledge base and self-service articles;
Provide end-user support on Windows, iOS, Mac, Android;
Provide support to remote users or sites.

О проекте

Room 8 Studio has come a long way from a small team of developers and artists to a flagship studio of 350+ people. Our studio is world-class oriented: we work with Ubisoft, EA, Gameloft, Gaijin, NCSOFT, Skydance Interactive, and other headliners of the gaming industry. Games are our way of life and a source of constant inspiration!
You can find out more about us on the company’s website: www.room8studio.com

Горячие вакансии

Все вакансии