Junior DevOps Engineer (24/7 AWS Infrastructure Support Team) (вакансія неактивна)

We are looking for a Junior DevOps Engineer to join our 24/7 Infrastructure Support Team, which provides continuous infrastructure support for multiple projects and customers. You will monitor systems, respond to alerts, resolve incidents, and help ensure stable, reliable cloud environments.The 24/7 Infrastructure Support Team consists of 4 Junior DevOps Engineers, working in 2-week rotation cycles to maintain uninterrupted coverage.
Shift-based schedule:

• Day Shift: 09:00 a.m. — 06:00 p.m. (EEST)
• Night Shift: 06:00 p.m. — 09:00 a.m. (EEST)

Engineers work in parallel across weekdays and weekends to provide full, continuous support.

Must Have Requirements:

• 2+ years of Linux administration experience.
• 1+ year of AWS Cloud commercial experience (Networking, EC2, ECS, S3, Cloud Watch, RDS, IAM).
• Good understanding of networking (DNS, DHCP, TCP/IP, OSI 4, HTTP, etc.).
• Experience in Bash or Python scripting.
• Knowledge of Windows OS, Active Directory, and Group Policy.
• Knowledge of Zabbix, Grafana, and Prometheus.
• Basic knowledge of the ELK/EFK stack, Loki.
• Experience with RDBMS databases.
• Experience with configuring web servers: Nginx and Apache.
• Docker containerization.
• Basic knowledge of Ansible and Packer.
• Basic knowledge of Kubernetes (K8s).
• Good English (B2 — intermediate or higher, written and spoken).

Nice to Have:

• CI/CD pipelines (Jenkins, AWS Code Pipeline, GitHub Actions).
• Managing Java, NodeJS, PHP and Python web applications on the infrastructure level.
• Infrastructure as a Code (CloudFormation, Terraform).
• Knowledge of monitoring tools (e.g. NewRelic, Nagios, PagerDuty, DataDog).
• Experience with virtualisation systems (KVM, VMWare, Proxmox, etc.).
• Experience in Jira, Confluence.

Job Responsibilities:

• Resolve incidents generated by monitoring and alerting systems in accordance with runbooks, escalation policies, and project SLAs.
• Maintain procedural documentation and operational reports.
• Document troubleshooting steps, incident details, and problem-resolution actions.
• Respond to customer calls, emails, and messages, ensuring timely and appropriate action on reported issues.
• Configure, monitor, and maintain server and infrastructure monitoring solutions.
• Research, analyse, and propose improvements or new technologies to enhance infrastructure reliability and performance.
• Ensure smooth, professional communication with customers and internal teams via web platforms, messengers, email, and phone.
• Obtain the AWS Certified CloudOps Engineer certification within 12 months of joining the team.

Benefits:

• Team of professionals.
• Flexible working schedule.
• Possibility to work remotely.
• Opportunities for professional development and personal growth.
• Competitive compensation.
• Regular assessments and salary reviews.
• Compensation of educational activities: certifications, courses, conferences.
• Paid vacation according to the Ukrainian laws.
• Paid sick leaves, sports and health activities compensation.
• Compensation for English classes.
• Regular team-building events and an enjoyable working environment.
• Company online activities.