Tech Support Engineer / Data Analyst (вакансія неактивна)

Trinity Audio is on a mission to empower content creators with scalable, AI-based tools to build their audio presence. With cutting-edge AI voices available in multiple languages, Trinity Audio enables creators to incorporate audio into their online assets and distribute it across all major podcast platforms.

Our solutions serve a range of clients, from leading large-scale publications to boutique blogs, currently powering over 1 billion player loads per month and creating millions of audio clips. We are growing rapidly and looking to expand our talented team.

If you love solving problems, working on data-driven products, and exploring cutting-edge technologies, join us on our journey to revolutionize audio content!

Requirements:

• Good communication skills;
• English — Upper-Intermediate;
• Knowledge of building cron jobs;
• Basic knowledge of coding;
• QA understanding;
• Worked on BI platforms and built analysis;

Responsibilities:

• Customer and internal technical support;
• Internal QA;
• Maintaining and developing automation;
• Answering business questions by analyzing data;
• Monitoring system performance and tracking bugs;

Benefits:

• Team of professionals;
• Flexible working schedule;
• Possibility to work remotely;
• Opportunities for professional development and personal growth;
• Competitive compensation;
• Regular assessments and salary reviews;
• Compensation for educational activities: certifications, courses, conferences;
• Paid vacation according to Ukrainian laws;
• Paid sick leaves, sport and health activities compensation;
• Compensation for English classes;
• Regular team-building events and an enjoyable working environment;
• Company online activities;