Casino Account Manager

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a Casino Account Manager to join our team.

Job Description

• Manage a portfolio of casino partners, maintaining strong and long-term relationships using CRM tools.
• Support the onboarding process for new partners by providing both technical and operational assistance.
• Coordinate partner launches, including the release of new games, features, and promotional mechanics.
• Serve as the first point of contact for partner inquiries, resolving issues ranging from technical glitches to financial disputes.
• Monitor client KPIs and performance metrics to identify growth opportunities and drive upsell initiatives (e.g. new games, features, or tools).
• Prepare regular reports on partner performance, revenue trends, and key metrics.
• Collaborate on marketing activities such as cross-promotions, bonus campaigns, tournaments, and more.

Qualifications

• 1+ year of experience in a similar role within an online casino or iGaming company.
• Good understanding of the online casino business and partner operations.
• Experience working with CRM systems and managing partner portfolios.
• Strong problem-solving skills and the ability to respond quickly to client needs.
• An analytical mindset with the ability to interpret KPIs and performance data.
• Excellent communication skills and a client-oriented attitude.
• English level: Intermediate or higher — required for daily communication with partners.

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!