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18 лютого 2020

IT Support Specialist (вакансія неактивна)

Job Summary

We’re looking for an enthusiastic, skilled engineer in the field of Systems Administration to join our IT team. You will be tasked with maintaining our network and services infrastructures, providing support for the end-user, troubleshooting, solving and preventing technical issues, maintaining inventory and assets, providing technical assistance for events, and working with the rest of our IT team to ensure all technical standards and compliance with best practices and regulations is met.

Responsibilities and Duties

— Process service desk requests pertaining to IT-Support tasks including IT Equipment requests, network and software/hardware troubleshooting requests, software/license requests
— Interact with clients to tailor solutions to their individual needs, IT-Support related issues and requests require solutions that best suit the individual requirements of the client, in line with company policy and guidelines
— Install, configure and maintain office IT equipment and related services. This includes networking equipment (i.e. switches, routers, connectors), general-purpose printing equipment (printers, scanners, copiers), conferencing and booking systems
— Manage and enforce device MDM enrollment. Determine compliance of company-owned devices with management policies and implement them accordingly, i.e. enrolment in MDM frameworks, established configuration profiles, etc
— Provide technical support for events and meetings. Set up, configure and operate (if required) audio, video, streaming/recording equipment for conferences, meetings, and other company events

Qualifications and Skills

— 2+ years of experience in System Administration field
— Linux, Mac OS, Windows deployment and administration
— Experience writing scripts for automating administrative tasks
— Higher technical education
— Troubleshooting skills
— Be customer-oriented
— Excellent communication and interpersonal skills
— Good level of written and spoken English

We offer multiple benefits that include

— Opportunity to influence the products’ quality supporting company mission to make neighborhoods safer
— Challenging tasks and professional growth
— Competitive salary and perks
— PE accounting and support
— 18 paid vacation days per year, paid public holidays according to the Ukrainian legislation
— Social package, including gym membership compensation, medical insurance
— Free office meals, fruits, and cookies
— Educational possibilities, knowledge hubs, and free corporate English classes
— Career plan, professional growth, and semiannual performance review.

Гарячі вакансії

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