Reply is a platform that provides a convenient way to manage and automate all customer communications in one place.
We are a product company working in the US, Europe, and the global market. Right now we are a team of 70+ people working 100% remotely from day 1, we have 2500+ customers using our platform and we are looking for a Product Manager to join our team to help us grow further.
Our product (reply.io) is a leading sales acceleration platform that automates personal and business communications, including emails, calls, SMS, LinkedIn, and messengers.
You can learn more about the company by watching the latest interview with Reply’s CEO and Founder: youtube.com/watch?v=PwcDCzV8HNA
Product reviews on G2: www.g2crowd.com/products/reply/reviews
Requirements:
• Prior experience as a Technical Writer or similar role
• Prior experience in technical writing of software documentation in SaaS companies is a plus
• Ability to translate highly technical information into easily understandable information for customers
• Excellent written and verbal skills in English
• Time zone Europe is a must
• Good time-management skills
• Team player.
• Study product
• Communicate with product owners and developers to understand product details
• Plan, write and update technical documentation.