Reface is the #1 face-swap app in the world. It won Вest of 2020 (Google Play), ranked #1 on the US App Store, hit Top Charts in 100+ countries, and now backed by Andreessen Horowitz venture fund. Snoop Dogg, Miley Cyrus, Britney Spears, Justin Bieber, and probably a bunch of your friends tried Reface.
28 октября 2020

Customer Support (mobile app) (вакансия неактивна)

Киев, удаленно

Необходимые навыки

1-2 years of experience in a Customer support role or similar ones
● Strong spoken and written English
● Self-motivation, reliability, and ability to work independently
● Focus on customer needs and good customer service skills
● High communicative abilities and patience

Предлагаем

● Working in a startup environment hand in hand with a young, open, and friendly team
● Opportunity to build a career and gain an experience that will serve you in a long-term perspective

Обязанности

● Communication with users via live chat, App Store, Google Play, or e-mail in order to create a trustworthy and friendly atmosphere for the clients
● Making sure clients get the best experience using our brand 24/7
● Quick, polite, and accurate answering-back to customer requests and inquiries
● Close cooperation with the product team, suggesting special service improvements for users, based on feedback from clients
● NO cold calling involved whatsoever!

О проекте

We are about to build a team of Customer support agents who will respond to emails, reviews, and questions in chats 24/7 covering all the countries. Work will presume 2/2 with night shifts once or twice a week. A remote option is possible as well as working at the office.