Junior Specialist, Operational Support

Summary

Responsible for analyzing detailed operational information for a variety of clients across the advertising network. Perform quality audits and data reconciliation to a high degree of quality. Ensure application of network and advertiser rules in support of areas like compliance monitoring, payment reconciliation, partnership quality analysis, and more. Identify patterns using a mix of collected data and your own analysis. Provide expertise and direction on tooling and process capabilities.

Requirements

• English fluency (at least Upper-Intermediate)

• Detail-oriented, thorough, and meticulous

• Attention to detail in order to identify and analyze errors

• Strong time management and self-organization skills and ability to meet predetermined timeframes

• Ability to work independently and with a team

• Ability to accurately interpret complex documents and online policies

• Basic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided

Responsibilities

• Discover and monitor advertisers’ information on websites and internal platforms utilizingin internal tooling

• Audit publisher websites, social media presences, and submitted data to ensure compliance

• Analyze existing data and augment with additional data collection and analysis where appropriate

• Maintain and build ongoing audit templates and ad-hoc audit templates

• Create new and keep existing written documentation up to date

• Propose improvements of system and process