Who We Are:
At Rakuten, we have a rich history of helping businesses grow and succeed.
We’ve supported numerous clients across various industries, and our mission is to continue doing so with excellence.
We are known for our unique corporate culture, embracing the best values and approaches from the US, EU, and Japan. With a multinational and diverse team, we engage knowledge, creativity, and passion to achieve outstanding results.
What You’ll Be Working On:
As an Operational Support Specialist, you’ll play a crucial role in ensuring the highest standards of operational excellence within the advertising network. Your responsibilities will include:
- Analyzing detailed operational information for clients across the advertising network.
- Conducting quality audits and data reconciliation with meticulous attention to detail.
- Enforcing network and advertiser rules, especially in compliance monitoring, payment reconciliation, partnership quality analysis, and more.
- Identifying patterns through data analysis and providing expertise on tooling and process capabilities
About You — Preferred Requirements for This Role:
To excel in this role, you should have:
- English (at least Upper-Intermediate).
- Exceptional attention to detail for error identification and analysis.
- Strong time management and self-organization skills to meet predetermined timeframes.
- The ability to work both independently and collaboratively within a team.
- Proficiency in accurately interpreting complex documents and online policies.
- A basic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided.
We look forward to receiving your application and having you join the Rakuten team as we create a brighter future together!