Про нас Rocket — українська tech компанія з глобальними амбіціями. Ми одержимі своїм продуктом та користувачами. Починаючи з першого дня у 2018 році, ми постійно вдосконалюємо продукт, який сьогодні об’єднує клієнтів, кур’єрів та ресторани вже у 30+ містах та 6 країнах.
19 ноября 2021

Technical Writer

Киев, удаленно

About us

Rocket is a Ukrainian tech company with global ambitions. We are user-obsessed and product-driven. From the first day in 2018, we are constantly working on the product that already connects clients, couriers and partners in 30+ cities and 5 countries. In just 6 months we launched in the Netherlands, Cyprus, Greece and France. And we are going to expand further — at least to 10 countries till the end of 2021.
We strive for a positive impact, constantly looking for new opportunities in food tech — not only delivery, but also dark kitchens, dark stores and other innovative models. In 2020, Rocket joined the list of TOP-10 downloaded food delivery apps in Europe (data by Sensor Tower) and TOP-30 Ukrainian product startups (named by Forbes).
We are not indifferent to the world around us, and we support those in need. For example, during the pandemic we were first to launch contactless delivery and provided food for hundreds of elderly people together with Starenki charity (we even received Partnership for Sustainability Award 2020 by UN).

Today, our team is larger than 500 people, and we keep growing.
We are Rocket people. We work to deliver faster, farther, always. Join the team!
As a technical writer, we expect you’ll become a strong bridge between dev team and stakeholders, no matter what their tech background is.

Key skills:
• Developing, organizing, and maintaining product Wiki for inner users in Eng and Ru/Uk languages
• Developing and maintaining user guides for non tech users
• Cooperation with developers, product owners and stakeholders
• Establishing and monitoring a set of metrics that measure success of documentation performance
We also kindly request to attach to your CV a portfolio with project samples that showcase your expertise in documentation writing.

We expect you have:
• Excellent English/Ru/Uk written and spoken skills;
• Experience in creating manuals, schemes, diagrams, video documentation, presentations, and familiarity with CSS and HTML;
• Experience in developing media platforms for inner usage;
• Experience in dealing with Confluence, Jira;
• Proactiveness, analytical and results-driven mindset;
• Zest for new knowledge, strong research skills, ability to find and integrate industry’s best practices into your work.

Why is Rocket a good place?
• You will contribute to the booming food-tech market;
• You will make an impact on the product, made in Ukraine and used by millions;
• You will work with skilled tech team & open-minded management;
• You will have challenging tasks on-the-job & ambitious goals.

How does our tech team work?
• We create high availability service and support highload product;
• We have our own code convention and clear code style;
• We use only up-to-date frameworks, libraries and technologies;
• We are legacy free (yes, we work on technical debt quarterly);
• We operate in a self-organized scrum team, where everyone has an impact on the processes and product;
• We use OKR and get bonuses for reaching team goals.

Our Rocket lifestyle is:
• We are not afraid of challenges — we love them;
• Our goals are always ambitious — perseverance helps us on reaching them;
• Rocket People support each other. We are not indifferent, and our management is always open for a conversation;
• Always DAY 1: every single day for us looks like the first one — full of energy and ideas;
• We are eternal learners, we learn even on our mistakes (which is totally okay).

Being one of Rocket People, you obtain:
• True ownership & impact on the product;
• A lot of opportunities for your personal growth, learning & development;
• Flexible working hours & remote opportunities;
• Team events & various sport activities;
• Comfortable offices & lunches discounts;
• 20 working days of paid vacation, 15 sick leave days per year & birthday day off.

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