Raif is the part of the Raiffeisen Bank International AG (RBI) banking group, Austria. Our bank is a reliable business partner in the banking market of Ukraine, we strive to become a bank with the most recommended financial services and create a positive customer experience.
14 сентября 2021

L2 Support Engineer (SRE+Monitoring) (вакансия неактивна)

Киев

Hello! If you are interested in professional development in IT Support field and have 1-3 years of experience with monitoring systems and SRE method we would be happy to see you as a part of our internal Master Data platform support team.

Responsibilites:
+Following the site reliability engineering on-call procedure;
+Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible
+Resolve Incidents within the specified Service +Level/Agreements/Operational Level Agreements
+Document troubleshooting steps and service restoration details
+Infrastructure and web applications troubleshooting
+Interaction with SRE team like a part of the team
+Setting up monitoring for servers and services;
+Suggest/specify improvements of support tools, monitoring/alerting tools, and operational processes
Requirements:
+1+ years of proven relevant experience;
+Experience with Linux (Debian/Ubuntu/CentOS), (bash, RegExp etc)
+Experience with monitoring tools (Zabbix, Prometheus, Grafana, Nagios);
+Experience with logging tools (ELK stack: ElasticSearch, Logstash, Kibana, Filebeat);
+Experience with Windows server (PowerShell);
+Strong troubleshooting skills;
+Strong communication skills;
Benefits:
+You will work for a large international company that provides opportunities for professional and personal growth.
+Involvement in complex, large-scale and diverse project that will have an impact on our clients.
+Provided in-house training, tailored personal development plan, constant exchange of knowledge with top specialists and colleagues.
+Flexible work schedule, 28 days of paid leave, official employment.
+Attractive social package and welfare (health insurance, gym discount).
+Corporate English language courses, soft skills trainings at our corporate L&D academy.
+Team building activities and involvement in social projects.