Quantum is a technological company which transforms big data and data science models into IT solutions. Company steps over the traditional offshore outsourcing model, investing into customers’ business own expertise and creative ideas and building long term mutually beneficial cooperation.
23 июля 2021

Account Manager (вакансия неактивна)

Харьков

Необходимые навыки

— An account manager is engaged in a variety of tasks including coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities, and keeping record of transaction of sale and purchase goods;
— Account management should know company products/services, marketing positioning, business models, price list, understand legal and financial documents;
— Writing Advanced level of English.

Предлагаем

— Exchange of experience, professional development;
— A strong team, a healthy atmosphere;
— Flexible working time;
— 20 days paid vacation;
— Paid sick leave;
— Paid work from home;
— 8-hour working day and 5-day working week;
— English lessons and massage service in the office (partially paid by the company);
— Opportunity to take part in conferences, meetups etc. (fully or partially paid by the company);
— Regular company events.

Обязанности

— Generate sales for a portfolio of accounts and reach the company’s sales targets;
— Identify new sales opportunities within existing accounts to retain a client-account; manager relationship by up-selling and cross-selling;
— Manage and solve conflicts with clients. The Account Manager is expected to have specific information regarding the service delivery process of the Company and keep the Client updated;
— Interact and coordinate with the sales team and other staff members in other departments working on the same account;
— Establish budgets with the client and company;
— Management of 5-10 accounts.

Day by day duties:
— Account management plan development and periodical update on monthly base;
— Customer company market position monitoring on monthly base;
— Customer satisfaction survey (formal or informal) organization on monthly base;
— Customer problems facilitation on customer demand;
— Project performance supervision on weekly base;
— Up-sale/cross-sale opportunities generation and facilitation on monthly base;
— Payments monitoring and due invoices negotiations in accordance with agreements and SOW conditions;
— Account meetings with customer/ team/management organization and facilitation on demand.

Salary structure:
— Base + 2% from the revenue under management.

О проекте

We are opening a position to expand our team. As an Account Manager, you will be responsible for business relations with current clients. The aim is to build a long-term partnership with customers by ensuring maximum customer satisfaction and profitability.