IT Support Engineer (вакансія неактивна)

Pulsar Expo supply special purpose vehicles and equipment, automotive and technical aid to companies and government organizations globally. We work with private sector companies, government, non-government and international organizations including the United Nations and United States Embassies all around the world. And we are looking for an IT Support Engineer, who will work with our 3 offices.

What you will do:

• Provide prompt and quality 1st and 2nd-level technical support to end-users via phone, email, MS Teams, and Service Desk system.
• Conduct initial diagnostics and troubleshoot issues with computer equipment, printers, and access points.
• Create and update knowledge base articles to facilitate first-level issue resolution.
• Administration and support of Microsoft Dynamics CRM. User support. Preparing user manuals. Conducting training for users.
• Communication with ISP providers.
• Collaborate with other IT engineers to solve complex technical problems.
• Contacting and cooperating with external suppliers.

What we need:

• At least 1 year experience with MS Dynamics 365 administration.
• Strong knowledge of Microsoft Office 365.
• Understanding of principles of operation and configuration of MS Dynamics 365 CRM.
• Good analytic and communication skills.
• English — Upper intermediate.

What we can give you:

• Work in a super interesting field.
• Flexible working hours.
• Ability to work both in the office and remotely.
• Market salary and even higher.
• Medical insurance and other benefits.

We are waiting for you to join the team!