Propertymate is a US-based startup that helps users search and compare new residential constructions. The platform aims to digitize and simplify the real estate buying process by matching buyers with developers and agents. Propertymate was founded in 2018 by Bohdan Hnatkovsky and Sofia Vyshnevska. It has offices in the United States and Ukraine.
3 червня 2022

Customer Success Manager (вакансія неактивна)

віддалено

In Propertymate, we believe that people are the key to success. Right now, we are looking for a Builder Relation Manager, who will join our team to communicate and build a long-term relationship with Builders and help us improve user experience by making sure inventory content is up-to-date and highly relevant for our users.

Requirements:

  • Fluent written and spoken English
  • Positive phone demeanor and superior written and verbal communication skills are essential
  • Strong organizational skills and attention to detail
  • ​​Ability to quickly resolve issues, being effective in a dynamic environment

Nice to have:

  • Previous successful experience in a client-related field on the US side
  • Experience in Real Estate products or marketplaces
  • Customer care experience

Responsibility:

  • Building long-lasting efficient relations with new construction Builders
  • Daily communication with Builders by calls and emails to obtain the most relevant, up to date, and unique information
  • Accompaniment our agent’s requests regarding updates from the builder’s side
  • Common work with teammates of content and concierge departments
  • Work with corporate CMS, Spreadsheets
  • Sourcing and investigating specific data that cannot be acquired directly from developers’ websites
  • working schedule (evening/night shifts)

Benefits:

  • Working in a fast-growing startup
  • Friendly and creative environment
  • Stock option plan available
  • Strong financial package, paid vacation, and sick leave
  • Salary review
  • Career growth opportunities