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PromoRepublic is a social media marketing platform for everyday use that helps small business owners gain more customers from social networks. Our platform guides and automates effective social media marketing for small business owners.
11 октября 2018

Customer Support Manager

Киев

Необходимые навыки

Fluent spoken and written English (C1, C2 levels);
Proficient Russian is must;
Great communication & negotiation skills;
Ability to learn quickly;
Previous experience in sales, call center or support from 6 months;
Experience in Social Media Marketing is a plus.

Предлагаем

Competitive salary;
Schedule: (Monday-Friday) 12:00 — 21:00 (Flexible). Sometimes 14:00 — 23:00
Career opportunities: ability to grow into a Sales Development Representative;
Interesting tasks, possibilities for career and professional growth;
Convenient office location near the city center (Podol, Kontraktova Square station);
Coffee, tea, milk and snacks at the expense of the company;
Friendly atmosphere and good working conditions.

Обязанности

Help existing and potential customers mainly from English speaking countries via email/phone/live chat;
Contribute to product’s success (building FAQ, knowledge base);
Closely cooperate with product team regarding customer feedback;
Manage bugs and forward them to the development team;
Provide comprehensive support to the sales team;
Track and report metrics to the head of CS team.

О проекте

We’re a US-based startup that creates Social Media Content Builder for SMBs and Marketers built on algorithms and data. Learn more about us here promorepublic.com/en
Get acquainted with us www.youtube.com/watch?v=JsYOi5COkYU

Send your CV and join our team! :)

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