Program-Ace is a unique, Ukraine-based company, with a very special mixture of technological excellence and artistic talents. We combine innovations in technology with a friendly atmosphere and endless possibilities. Founded in 1992, Program-Ace became a solid player in the IT outsourcing market.
20 августа 2021

Account manager (вакансия неактивна)

Харьков

Requirements:

  • Good written and verbal communication skills in English (at least Intermediate level);
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive level;
  • Solid experience with CRM software (Zoho CRM) and MS Office (particularly MS Excel);
  • Experience delivering client-focused solutions to customer needs;
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
  • Strong verbal and written communication skills.

Would be a plus:

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role;
  • Excellent listening, negotiation and presentation abilities.

Responsibilities:

  • Serve as the lead point of contact for all customer account management matters;
  • Build and maintain strong, long-lasting client relationships;
  • Negotiate contracts and close agreements to maximize profits;
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
  • Prepare reports on account status;
  • Collaborate with the sales team to identify and grow opportunities within the territory;
  • Assist with challenging client requests or issue escalations as needed.

We offer:

  • Competitive salary;
  • Paid 24-day vacation;
  • Sick leave compensation;
  • Flexible working hours;
  • Team buildings;
  • Performance reviews with possible salary raises;
  • Comfortable working conditions, office in the city center.