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Product Madness burst into life in 2007 as the brainchild of two Stanford Business MBA graduates who possessed an innate love of gaming. Initially, the entrepreneurs developed casual games for Facebook and mobile, before having a ‘light-bulb moment’ in 2009 and refocusing their efforts with laser-guided precision on the exploding social casino genre.
10 листопада 2021 GameDev

Game Op’s (CRM) Associate (вакансія неактивна)

Львів

The Role

As a Game Ops Associate, you will be joining our Game Ops Marketing Team where you will learn the processes and skills needed to be a top-class Game Op’s Associate within the Free to Play industry. As part of your role you will be handling the campaign setup of LiveOps (LOP) events, special offers, engagement campaigns, customer communication messages (emails, push, pop-ups), and campaign analysis. In addition, you will be closely working with the Product, Art, Customer Service, VIP, and Data Science teams with the aim of improving our player user experience.

Responsibilities

  • Hands-on execution of in-app campaigns using bespoke in-house tools.
  • Utilizing customer communication channels with relevant segmentation for maximum impact.
  • Helping with the configuration of Live Operations events including maths and segmentation of campaigns.
  • Support the Live Operations Executive in all relevant tasks
  • Brainstorming fresh ideas for monthly headline LOP events and appropriate updates to existing events
  • Working with external teams to test functionality on UAT/Prod
  • Writing detailed art briefs and engaging marketing messages
  • Assisting with pre and post-campaign analysis
  • Working closely with the QA team to ensure all campaigns go out without bugs
  • Monitoring the live events and reacting to issues if they arise

Experience & Requirements

  • You are data and KPI-driven and are able to analyze data sets that help you make educated decisions to drive your efforts towards success.
  • You have an understanding of how to utilize different communication channels to achieve the best results.
  • You can think on your feet and deal with issues quickly and professionally
  • Social Gaming/ Mobile Gaming experience (Desirable)
  • Creative thinker and technologically minded
  • SQL experience (Desirable)
  • Excellent written and spoken English communication skills are a must
  • Experience working with multiple teams on projects.
  • Experience dealing with tight deadlines in a fast-paced and changing environment.

About You

  • You have a willingness to learn
  • You have great interpersonal skills and are able to communicate effectively with your team members and other teams across the business.
  • You have a creative mindset that allows you to conceptualize new and engaging campaigns/events
  • Analytical and data-driven.
  • You are super organized and can manage multiple tasks simultaneously.
  • Detail oriented

Benefits

  • 24 Paid Vacation Days and Additional Days Off
  • Paid Sick Leaves
  • Learning & Development
  • English Classes
  • Comfortable Office Location
  • Office Wellbeing
  • Team Building
  • Travel: Business Trips to the UK
  • Gifts: New Year Gift, Birthday Gift, Welcome Box for New Starters
  • Career Path and Mentorship Program
  • Parental Leave: Maternity and Paternity Leave
  • Referral Program: Active Program with Great Bonuses
  • Relocation Support
  • Performance Review and Bonus
  • Medical Insurance and Sports Activities Compensation

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