The Role
As a Client QA tester, you will be responsible for supporting the quality efforts for one of Product Madness’ core applications. Working closely with your respective QA Lead(s), you will use a range of technical and non-technical tools to test new and changing content before they reach our customers, ensuring the utmost quality from start to finish.
Skills and Requirements
- 6+ months of relevant experience (web and/or mobile projects)
- Intermediate English level or above
- Strong verbal/written communication & excellent attention to detail
- Strong time management, accountability, and organizational skills
- Energetic, enthusiastic, and self-motivated
- Knowledge of using browser / mobile debugging tools
- Knowledge of JIRA and/or similar bug tracking tools
- Knowledge of Charles, Postman, or similar tools to aid with test coverage
- Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile mobile projects with strict deadlines
- Seek, highlight and document issues encountered
- Execute a set of documented and defined tests against various platforms/builds, as well as engage in exploratory testing
- Flag potential gaps in the creation, maintenance and implementation of dedicated test suites, sessions and associated test cases
- Manage your testing on an array of devices and OS’s tailored to Product Madness’ audience
Expectations
- Understand and follow QA practices and processes defined within the QA Confluence space
- Run appropriate levels of testing applicable to any given release, offering the correct level of coverage and efficiency while ensuring quality bars are being met
- Ensure all Client releases are to the highest quality, both in terms of defect mitigation & user experience
- Work closely with your respective QA Lead(s) to manage your time according to the business’ needs and the products roadmaps, jumping between responsibilities as and when required
- Work closely with Customer Support to investigate, document and where a necessary push for swift resolution of Live issues, understanding where potential gaps existed
- Monitor how the Social Client QA team(s) work, and look to support alignment in all areas where plausible
- Liaise with the Server QA team, using Charles and/or similar tools to monitor calls between the Client
- Contribute to attaining the team yearly goals through ownership and tracking of personal / team KPOs & OKRs
- Follow escalation procedures when a serious bug has been identified
Benefits
- 24 Paid Vacation Days and Additional Days Off
- Paid Sick Leaves
- Learning & Development
- English Classes
- Comfortable Office Location
- Office Wellbeing
- Team Building
- Travel: Business Trips to UK
- Gifts: New Year Gift, Birthday Gift, Welcome Box for New Starters
- Career Path and Mentorship Program
- Parental Leave: Maternity and Paternity Leave
- Referral Program: Active Program with Great Bonuses
- Relocation Support
- Performance Review and Bonus
- Medical Insurance and Sport Activities Compensation